How to order
Ordering Straight Curtain Poles
We need to know…
- The Finials
- The Overall length of the pole
- The Finish
- Any particular considerations (e.g. non standard bracket projections)
A useful diagram to find the overall length of the curtain pole
- Measure the window width (or recess width).
- Add on enough draw-back allowance each side for the curtains to clear the window as required. As a rule this would probably be 150mm to 200 mm per side. Others advise adding 10% of window width per side. It just depends on how wide and thick the curtains are.
- Add on the length of the chosen finials to get the overall length of the curtain pole. The finial lengths can be found here on the Curtain poles page.
- Choose the finish (Beeswax, Traditional Black or Pewter)
- If you require longer/shorter bracket projections please make sure we’re aware!
Notes
Make sure you have enough room and let us know if there are any obstructions (e.g. pipes, deep window frames, etc.) which might be in the way. We can produce special brackets if required. The standard gap between wall and pole is 45mm for 16mm diameter poles and 50mm gap for 25mm diameter poles.
We can make poles of virtually any length but are restricted by the lengths UPS will carry so poles over 1.8 m will be in two sections with a Joining Centre Bracket. As an example, 3m pole would be supplied in 2 x 1.5 m lengths.
Ordering Bay Window Poles
Follow the details for your particular bay window shape from the linked drawings on Bay window curtain poles page regarding how to measure. Unless the bay is very small, at least two people will be needed for accurate measuring of a bay window. Again, remember to make sure there’s room for the chosen finials (click here) and brackets but get in touch if you need any guidance.
“Dear Mr Harrison,
This is a very belated thank you for the 16mm curtain poles that you made for us. They are simply beautiful and the curtains run effortlessly along them. William Morris said that we should not have anything in our homes that we do not know to be useful, or believe to be beautiful and your curtain poles fit the bill on both counts!
It is very heartening to know, that in these times of mass production and cheap imports, skilled craftsmen like yourself still exist.
With best wishes“
Jill … (June 2025)
Ordering Portiere rods
We’ll need to know…
- The required length (see measuring guide)
- The finial (Button, Stopper or Plain Ball)
- The finish (Black, Beeswax or Pewter)
- Whether you’re fixing to the Door wall or Side wall
Ordering French poles
We’ll need to know…
- The distance between bracket centres
- The finish (Black, Beeswax or Pewter)
- Any special Projection (gap between wall and pole) if not 100mm (max 150mm)
How to Order…
Simply email us the measurements, with your choice of finials and finish including any extra information or comments that may be relevant, and we’ll get back to you with payment details and information for placing the order…Thank you!
Email and other details are on the contact us page
We deliberately have no on-line order form or shopping cart system as we would very soon be overwhelmed! We ask that you email us your requirements instead.
Quotes are vaild for 30 days starting from the date of the quote.
Being constantly busy, we do need to close our order book occasionally so that we can catch up. 🙂
Once you’ve worked out what you need, you can always check the cost on the Prices page.
Trade enquiries: Unfortunately we can’t offer any more discount on these prices for trade customers.
UK mainland delivery
The standard delivery charge is £12.50 per order. We use various couriers depending on the service requirement or availability for the parcel. ( small items would be cheaper if sent via Royal Mail ). We only deliver to UK mainland.
Your delivery address must be occupied or regularly attended during office hours.
- Delivery can be helped by supplying a contact phone number which the couriers can use for directions or for texting estimated time slots with some services.
- We do send tracking details where appropriate.
- Unsuccessful deliveries are normally reattempted the next working day.
- We strongly recommend that you do not book fitters or trades persons until your order has been delivered.
When Using PayPal…
Please check that your delivery address is up to date in your PayPal account.
AMEX Cards
Using Amex cards with PayPal seems to attract extra charges. We don’t know why this happens; whether it’s AMEX or PayPal levying the charge. Possibly something to do with the transaction being converted to US dollars then back again to GB pounds and incurring exchange fees?
Anyway, some customers have noticed seeing these extra fees when using AMEX with PayPal, thankfully before actually making the payment. We’ve not heard of this happening when using any other bank cards.
Saturday deliveries, Timed deliveries and some remote Scottish postcodes may cost more so please ask for a quote.
Enquiries can be made by email (use the form on the “contact us” page) or phone (01386 700299). We do ask for full payment in advance when placing an order please, which can be made by bank transfer, PayPal (inc credit/debit cards).
Internet banking/Paying by Bank Transfer
You may make payments direct to our bank account by bank transfer – please ask us for these details:
Bank:
Account Name: S P Harrison.
Sort Code:
Account No.:
Note: In the “description” field of the payment make sure to include your name so that we can credit the correct account. We also accept secure payment and invoicing through PayPal.
Credit and Debit cards are processed through PayPal, (you don’t need a PayPal account) …
Please ask if you’d prefer this option.
When your curtain poles are ready we will advise you before despatching to arrange the most convenient delivery date and location (e.g. home or work).