Ordering

How to order


Ordering  Straight Curtain Poles

We need to know…

  1. The Finials 
  2. The Overall length of the pole
  3. The Finish
  4. Any particular considerations (e.g. non standard bracket projections)

A useful diagram to find the overall length of the curtain pole

Measuring guide for straight curtain poles
Measuring guide for Straight curtain poles
  • Measure the window width (or recess width).
  • Add on enough draw-back allowance each side for the curtains to clear the window as required. As a rule this would probably be 150mm to 200 mm per side. Others advise adding 10% of window width per side. It just depends on how wide and thick the curtains are. 
  • Add on the length of the chosen finials to get the overall length of the curtain pole. The finial lengths can be found here on the Curtain poles page.
  • Choose the finish (Beeswax, Traditional Black or Pewter)
  • If you require longer/shorter bracket projections please make sure we’re aware!

Notes

Make sure you have enough room and let us know if there are any obstructions (e.g. pipes, deep window frames, etc.) which might be in the way. We can produce special brackets if required. The standard gap between wall and pole is 45mm for 16mm diameter poles and 50mm gap for 25mm diameter poles.

We can make poles of virtually any length but are restricted by the lengths UPS will carry so poles over 1.8 m will be in two sections with a Joining Centre Bracket. As an example,  3m pole would be supplied in 2 x 1.5 m lengths.


Ordering Bay Window Poles

Follow the details for your particular bay window shape from the linked drawings on Bay window curtain poles page regarding how to measure. Again, remember to allow room for the chosen finials (click here) and brackets and get in touch if you need any guidance.


Hi, The poles are now up and ready for curtains to be hung on them. They look great! Well worth the wait! Thank you!” Hoa (October 2021)


Ordering Portiere rods

We’ll need to know…


Ordering French poles

We’ll need to know…

  • The distance between bracket centres
  • The finish (Black, Beeswax or Pewter)
  • Any special Projection (gap between wall and pole) if not 100mm (max 150mm)
Diagram to show how to measure
How to give measurements for French Poles

When you’re ready to order…

(By placing an order you accept our Terms & Conditions)

Simply email us the measurements, with your choice of finials and finish including any extra information or comments that may be relevant, and we’ll get back to you with payment details and information for placing the order...Thank you!

Email and other details are on the contact us page

We deliberately have no on-line order form or shopping cart system as we would very soon be overwhelmed! We ask that you email us your requirements instead, please.

Quotes are vaild for 30 days starting from the date of the quote.

Please note that our lead-time for orders is around 14 weeks.


Once you’ve worked out what you need, you can always check the cost on the Prices  page.

Trade enquiries: Unfortunately we can’t offer any more discount on these prices for trade customers.


UK mainland delivery

The standard delivery charge is £12.50 per order. We use various couriers depending on the service requirement or availability for the parcel. ( small items would be cheaper if sent via Royal Mail ). We only deliver to UK mainland.

Your delivery address must be occupied or regularly attended during office hours. Delivery can be helped by supplying a contact phone number which the couriers can use for directions or for texting estimated time slots with some services. While we’ll always try to help if problems arise, (for example where multiple delivery attempts have been made to an unattended address), please appreciate that there is a limit to the individual level of service couriers will provide.

Saturday deliveries, Timed deliveries and remote Scottish postcodes will cost more so please ask for a quote.


Enquiries can be made by email (use the form on the “contact us” page) or phone (01386 700299). We do ask for full payment in advance when placing an order please, which can be made by bank transfer, PayPal (inc credit/debit cards).

Internet banking/Paying by Bank Transfer

You may make payments direct to our bank account by bank transfer – please ask us for these details:

Bank:
Account Name: S P Harrison.
Sort Code:
Account No.:

Note: In the “description” field of the payment make sure to include your name so that we can credit the correct account. We also accept secure payment and invoicing through PayPal.

PayPal link

Credit and Debit cards are processed through PayPal, (you don’t need a PayPal account) …
Please ask if you’d prefer this option.

When your curtain poles are ready we will advise you before despatching to arrange the most convenient delivery date and location (e.g. home or work).